FAQ's

I am always open to all sorts of questions-- I appreciate and welcome curiosity in my work and shop! Please visit my shop policies HERE to see info regarding the shop. Continue reading for all other Frequently Asked Questions!

1. You don't have any bags available right now! How often do you restock?

There are no regularly scheduled restocking days. Items are posted onto my shop whenever available. The front page features a shop drop reminder which is frequently updated to reflect when new items are about to go into the shop. As the sole artisan and manager of The Kitschy Ghoul, quantities are slow to build up and so are extremely limited.
Items and/or work spots are "first come first serve" with no cart holds.

2. Do you have a waiting list, or can I reserve a piece?

I have a wait list called The Ghoul List, but as of writing this (04/05/2025) it is on pause due to high demand. Information regarding the wait list can be found in the link. And again due to high demand, I currently do not take reserves to keep things (as much as possible) fair to all.

3. How much are your bags?

Bags in the "U-Pick Pumpkin Patch" collection are priced by size, and bags in the "Heirloom Garden" Collection are priced individually. All prices, shown in the description of each image, reflect the 'as seen' model in the image, and does not account for customization made for some client work. Link to the whole Pumpkin Patch HERE.

Other bags sold outside of these collections are individually priced. All prices shown subject to change, and do not include shipping and tax.

4. How does ordering/purchasing a "Work Spot" work?

"Work Spots" will show up on the All Products and Purses section of the shop when available, and are only for work on designs shown in the Pumpkin Patch Galleries. These are first come first serve; the listing functions as a deposit to secure the time slot. After the purchase has been confirmed, a form to fill out details of your bag will be sent to the email attached to the sale within 24 hours of payment confirmation.

5. How long before my order ships?
Since nearly all the offerings in the shop are handcrafted to order, turn around times vary. Most items that are ready to ship listings (labeled as such) typically take about 2-3 business days. All estimates will be displayed in the listing text description. If any major changes or delays occur, I will inform you as soon as I can!

6. Can I change details on my bag when ordering from a Work Spot/The Ghoul List?

It highly depends on my material supply availability, because I will not work outside of my current supply holdings. But I am amenable to most small non pattern altering changes. Extra fees may apply. Please be sure to reach out before confirming details with me in either case, because once work begins no changes can be made.

7. Do you do custom rugs?

Work spots for rugs (when available) will be posted to my Patreon only Member Shop: The Ghost Town. These work spots are similar to my bag work spots.

8. How do I care for my handbag and/or rug?

I highly recommend spot cleaning your rugs/bags as putting them through the wash may damage them. Rug pieces are intended as art pieces primarily, and should be placed in a low traffic areas. Bags are constructed with a mix of different types of upholstery grade materials, but some specialty fabrics that may be used can be stained or otherwise aesthetically ruined with regular washing methods.

9. Do you ship internationally/worldwide?
Unfortunately due to various complications, international shipping is not offered directly in the shop. However, I am willing to help overcome the obstacles on a case by case basis for those who are patient and willing to work through these problems with me. Please feel free to reach out and we can work on it together!

Thank you for reading!

If you didn't see your question, please feel free to use my Contact Page to ask me any and all questions and I will get back to you as soon as I can!